Customer Support
FAQ
- From the welcome page after opening the app, click on Sign up on the bottom right of your screen.
- Add your information.
- Click on verify and continue.
- A verification code will be sent to your phone number.
- After you have verified your number, your account will be created.
- Sign in to your account from the welcome page to start enjoying your eezly experience.
Here is a short video that shows the different steps mentioned above: https://youtu.be/U1fKl-3v4f4
- From the home page after login into your account, go to your profile section at the bottom right of your screen.
- Select Payment Option.
- Click on Add Debit or Credit card.
- Add your credit card details and you are good to go.
Here is a short video that shows the different steps mentioned above: https://youtu.be/Xx6nDG6CjKE
- Search for a restaurant on the home page either from the discover section, most popular or trending now.
- You also can click on the discover section at the bottom of the screen.
- If you see a screen, we’re not in your area yet, this means that we currently do not offer a restaurant in this category for your delivery address.
- Finally, select the restaurant you want to order from.
Here is a short video that shows the different steps mentioned above: https://youtu.be/Id_TPqiGna4
- Search for a restaurant on the home page either from the discover section, most popular or trending now.
- Select the restaurant you want to order from.
- Add your desired meal to your cart by clicking add.
- Add some tip if you want. We strongly suggest doing so to help the delivery drivers earn a fair salary.
- Choose delivery option.
- Filter by cheapest or fastest.
- Click on the delivery company you want to deliver your meal.
- From the dropdown menu of the chosen company, click on checkout and your meal will be on its way shortly.
Here is a short video that shows the different steps mentioned above: https://youtu.be/dobG7EfxMzY
It takes on average between 35 and 55 minutes to receive your order.
Can't find what you are looking for?
Support
support@eezly.com
Phone number
1-888-693-3959
