Terms and conditions
-access and use of the website (www.eezly.com) and the eezly mobile application (collectively or separately, the “Application“); and,
The order and/or sale of products through the Application is subject to the creation and maintenance of a customer account (an “Account“). If you choose to create an account, we will need some information, including personal information. When opening an Application Account, you are committed to providing current, complete and accurate information and updating it quickly if changes occur. You agree to promptly update your Account and any other information about you, including your email address and credit card expiry numbers and dates, so that we can complete your transactions and contact you if necessary.
You are responsible for maintaining the confidentiality and securing the username, password and any other confidential information enabling access and use of your Account (the “Identifiers“). You are solely responsible for any access to and use of your Account with the Identifiers which will be deemed to have been made by you, and you agree that we are authorized to act in accordance with the instructions received on your Account without us having to question these or make further inquiries. If you find that your Identifiers have been compromised, you agree to change your password and notify us promptly if you identify a security risk.
The Application consists of various content, including graphics, icons, buttons, videos, audio files, images, designs, texts, brands, source code, media clips, names or brands, software, as well as various food items and any other material (collectively, the “Application Content“), owned by us or not or used by us under license, if applicable.
Each element of the Application, including, without limitation, all Application Content, is protected to the fullest extent permitted by applicable law, including, without limitation, copyright and trademarks.
To submit and complete an order, to buy a product or a subscription, you must create an Account in the Application and provide or record a credit card to pay for your order. We use independent suppliers, including Global Payments, to collect your payment card data and process your payments. The use of payment processing services is subject to the terms and conditions of use of these third party suppliers.
All prices for the products and subscriptions offered and any applicable delivery charges are quoted in Canadian dollars and exclude applicable taxes.
You have the option to update or abandon your order at any time before making your payment. When you complete your order, you authorize us to process your order payment with the credit card through the payment service provider. Once the payment has been confirmed, we will send you a notification that your order has been completed.
eezly offers no services related to the delivery of food or products. Different delivery methods may be offered by the chosen grocery partner, depending on certain conditions, including where or when you place your order. Considering that eezly does not make delivery, we do not in any way assume the delivery delays or delays associated with an order placed on the Application. eezly posts the options offered by the grocery partner based on your information available when using our Application.
Generally, the options that will be offered on an order via the Application will be counter pickup, home delivery directly by the grocery partner or delivery by an independent third party.
We are not responsible for the accuracy of the description and prices of the products available on our Application. All product descriptions, prices, and related information including product availability, pricing and delivery offers are subject to change at any time without notice by the grocers.
Occasionally, there may be information on the Application that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, images, promotions, offers, shipping charges, delivery times, availability or any other content of the Application.
We reserve the right to update or change the products and content of the Application at any time, but we are under no obligation to do so. Without limiting the generality of the above:
The satisfaction of our customers is a key value for eezly. This is why we invite you to contact us at firstname.lastname@example.org if you are not satisfied with the use of our Application for any reason.
The Application and all products provided to you through it are, unless expressly stated otherwise by us, provided without any other representation, warranty or condition of any kind, express or implied, being understood that eezly has no control over the products offered on its Application.
We do not guarantee that the Application and your use of the Application will save you time and money, be continuous, safe or error-free, or that the Application and your use of the Application will be available or can be made at any time. We reserve the right to change or discontinue the Application (or any part or content thereof) at any time without notice. We may also close or remove the Application for indefinite periods of time without notice. We are not responsible for any updates or changes (including, without limitation, updates or changes in posted prices or availability), suspensions or interruptions in the availability of the Application.
Except in cases of gross negligence or willful misconduct, eezly, its officers, directors, shareholders, employees and affiliates, will not be liable for any injury, loss, claim or damage of any kind, including, without limitation, loss of profits, revenues, savings, data, replacement costs or any other similar damage, whether based on contractual or extra-contractual liability, arising from your use of the Application or any product obtained through the Application, including, without limitation, any error or omission in any content, product or order and any loss or damage of any kind incurred as a result of using the Application or any content or product made available or obtained by using the Application.
Some content such as product descriptions, prices, and links on the Application may refer you to websites or applications operated by unaffiliated third parties, including the grocers sites. These relationships are provided for informational purposes only without any approval, guarantee, representation or condition of any kind.
Effective Date: January 1, 2023